Privacy Policy
Kaze Aroma Manufacturing Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data when you access or use our online platform and related services.
Information We Collect
We collect personal information that you voluntarily provide when you interact with our online platform, such as your name, contact details, company information, and any other data you submit through inquiry forms or communications. Additionally, we may collect technical information through cookies and similar tracking technologies, including IP addresses, browser type, and access times, solely to enhance user experience and analyze site usage.
Use of Information
The information collected is used to:
- Respond to your inquiries and provide customer support
- Fulfill service requests and deliver products
- Manage and improve our online platform and services
- Comply with legal obligations and enforce our terms of use
- Communicate important updates and announcements related to our services
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR) and applicable laws, we process your personal data based on your consent, the necessity for contractual performance, legitimate interests pursued by our company, or compliance with legal obligations.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our services, subject to confidentiality agreements and data protection requirements. We may also disclose information if required by law or to protect our legal rights and interests.
Data Retention
Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After this period, we will securely delete or anonymize your information.
Your Rights
Subject to applicable laws, you have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate or incomplete data
- Object to or restrict the processing of your data
- Withdraw consent at any time where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with a supervisory authority
Please contact us using the details provided below to exercise your rights or for any privacy-related inquiries.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
If personal data is transferred outside Japan, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect or solicit personal information from minors. If we become aware that personal data of a minor has been collected without verification of parental consent, we will take steps to remove such information.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in legal requirements or our practices. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
For any questions regarding this privacy policy or our data practices, please contact:
Kaze Aroma Manufacturing Co., Ltd.
21-7 Kaigan Dori, 3rd Floor
Yokohama, Kanagawa, 231-0001
Japan